About Us

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HOW IT WORKS?

  • Call SHEEN  at +971-504989880 or book online to schedule a free estimate for your carpets, rugs, or upholstery.
  • We’ll schedule a convenient time to visit your premises and inspect your items.
  • After the onsite inspection, we’ll provide you with a quote and recommend the appropriate cleaning treatments.
  • We’ll collect your items and transport them to our state-of-the-art cleaning facility for professional cleaning.
  • Upholstery and drapes can be cleaned onsite at your location.
  • Your cleaned and carefully packaged items will be returned within 2–3 business days, free of charge.
  • Free pickup and delivery is included.
  • Same-day service is available upon request for an additional fee.

SHEEN ADVANTAGE

OUR PROCESS

Here’s a clear and concise bullet-point version of your message with improved wording and structure:
The cleaning method we use depends on the quality and construction of your carpet or rug.
We consider whether the item is machine-made or handmade.

We assess the type of fiber used — it may be:

  • 100% natural (wool, silk, or cotton)
  • 100% synthetic
  • A blend of natural and synthetic fibers, often mixed with nylon

We identify whether the rug uses natural or synthetic dyes, as this impacts the cleaning process.
Handmade rugs (commonly known as oriental rugs) are typically more valuable and must be cleaned by hand due to their delicate fibers and fringes. These rugs require special soaps and gentle treatments to preserve their integrity. Oriental rugs may be classified by region (e.g., Tibetan, Chinese, or Persian), but what matters most is the fiber type, not the origin. Each material has unique characteristics and durability, which guide how it should be cleaned. Our cleaning process involves four main phases, each carried out with care to ensure optimal results.

Let me know if you’d like the four cleaning phases detailed next.

pexels-cottonbro-4107276

Detailed Inspection

Every rug cleaning begins with a thorough inspection to assess the rug’s construction and composition. Different materials and weaves require different cleaning techniques, so identifying the type of rug is crucial. We also test for colorfastness to determine whether the dyes are natural or synthetic. Since synthetic dyes can bleed during cleaning, we take special precautions when handling these rugs.

Next, we carefully identify and mark all visible stains. Each stain type requires a tailored approach: for example, wine stains respond well to detergent, coffee stains require glycerin, and grease stains often need deep vacuuming. Our experts use the appropriate cleaning agents for each type of stain, ensuring effective removal without damaging the rug fibers.

Pre-Washing Phase

Before cleaning begins, we remove embedded dust and dry soil. Depending on your rug’s material, we may immerse it in a specially formulated cleaning solution. This immersion helps loosen and lift dirt from the fibers. Alternatively, we may use advanced vibration equipment to shake free dirt particles without soaking the rug.

Cleaning Phase

Based on the rug’s fabric and condition, we choose the most suitable cleaning method—washing, steam cleaning, or dry cleaning.

  • Washing: We gently rinse the rug using soft jets of water until all detergent and residue are removed.

  • Steam Cleaning: High-temperature steam is used to loosen dirt, which is then extracted by vacuum.

  • Dry Cleaning: For delicate or antique rugs, we may opt for a solvent-based cleaning process that avoids water altogether.

Each method is carefully chosen to protect the rug’s integrity and restore its beauty.

Drying Phase

Once cleaned, your rug is transferred to our state-of-the-art drying room. This environment is specially designed for rapid, safe drying, minimizing any risk of color fading or distortion. Powerful fans circulate air through thousands of small vents, ensuring even drying in just a few hours. Fast and controlled drying preserves the rug’s original appearance and prevents damage.

OUR PROCESS

Here’s a clear and concise bullet-point version of your message with improved wording and structure:
The cleaning method we use depends on the quality and construction of your carpet or rug.
We consider whether the item is machine-made or handmade.

We assess the type of fiber used — it may be:

  • 100% natural (wool, silk, or cotton)
  • 100% synthetic
  • A blend of natural and synthetic fibers, often mixed with nylon

 

pexels-cottonbro-4107276

We identify whether the rug uses natural or synthetic dyes, as this impacts the cleaning process.
Handmade rugs (commonly known as oriental rugs) are typically more valuable and must be cleaned by hand due to their delicate fibers and fringes. These rugs require special soaps and gentle treatments to preserve their integrity. Oriental rugs may be classified by region (e.g., Tibetan, Chinese, or Persian), but what matters most is the fiber type, not the origin. Each material has unique characteristics and durability, which guide how it should be cleaned. Our cleaning process involves four main phases, each carried out with care to ensure optimal results.

Let me know if you’d like the four cleaning phases detailed next.

Detailed Inspection

Every rug cleaning begins with a thorough inspection to assess the rug’s construction and composition. Different materials and weaves require different cleaning techniques, so identifying the type of rug is crucial. We also test for colorfastness to determine whether the dyes are natural or synthetic. Since synthetic dyes can bleed during cleaning, we take special precautions when handling these rugs.

Next, we carefully identify and mark all visible stains. Each stain type requires a tailored approach: for example, wine stains respond well to detergent, coffee stains require glycerin, and grease stains often need deep vacuuming. Our experts use the appropriate cleaning agents for each type of stain, ensuring effective removal without damaging the rug fibers.

Pre-Washing Phase

Before cleaning begins, we remove embedded dust and dry soil. Depending on your rug’s material, we may immerse it in a specially formulated cleaning solution. This immersion helps loosen and lift dirt from the fibers. Alternatively, we may use advanced vibration equipment to shake free dirt particles without soaking the rug.

Cleaning Phase

Based on the rug’s fabric and condition, we choose the most suitable cleaning method—washing, steam cleaning, or dry cleaning.

  • Washing: We gently rinse the rug using soft jets of water until all detergent and residue are removed.

  • Steam Cleaning: High-temperature steam is used to loosen dirt, which is then extracted by vacuum.

  • Dry Cleaning: For delicate or antique rugs, we may opt for a solvent-based cleaning process that avoids water altogether.

Each method is carefully chosen to protect the rug’s integrity and restore its beauty.

Drying Phase

Once cleaned, your rug is transferred to our state-of-the-art drying room. This environment is specially designed for rapid, safe drying, minimizing any risk of color fading or distortion. Powerful fans circulate air through thousands of small vents, ensuring even drying in just a few hours. Fast and controlled drying preserves the rug’s original appearance and prevents damage.

Detailed

Inspection

In the initial phase, we carefully inspect your rug to determine its construction and material composition. As different rug types require specific cleaning methods, this assessment allows us to choose the most appropriate process. We also test the rug’s color fastness to identify whether the dyes used are natural or synthetic—since synthetic dyes can bleed, we take extra precautions during washing to prevent any color transfer.

Pre-Washing

Phase

This phase focuses on removing dust and dirt from your rug. Depending on the rug’s type and composition, we may immerse it in a specially formulated cleaning solution for a set period. During this process, the solution’s active ingredients loosen and lift dirt particles from the fibers. Alternatively, we may use advanced vibration equipment to gently shake the rug, effectively dislodging embedded dirt without causing damage.

Cleaning

Phase

Depending on the quality and fiber type of your oriental or area rug, we may clean it using washing, steam cleaning, or dry cleaning methods. If washing is suitable, we rinse the rug thoroughly with gentle jets of water until all residues are completely removed. In some cases, steam cleaning may be the most effective approach. This involves applying steam to loosen embedded dirt, which is then extracted through vacuuming. Each method is chosen to ensure optimal cleaning without compromising the integrity of your rug.

Drying

Phase

In the final step, your rug is placed in our state-of-the-art drying room, designed to dry rugs as quickly and efficiently as possible. The controlled environment, equipped with powerful fans and thousands of ventilation holes, ensures constant air circulation for rapid drying—usually within just a few hours. This quick-drying process helps preserve the rug’s colors and appearance, preventing fading or damage.

What

Clients Say:

Highly reliable company for corporate villa and curtain cleaning in Dubai they provide all kinds of cleaning services. when it comes to Carpet cleaning this is the best carpet cleaning company in Dubai

Andrew Misra

The staff is really helpful and cooperative ,and quality is really one of the best quality I’ve ever seen it’s really effective and does not have any side effects like it’s not making any kind of smell , so I recommend to choose sheen cleaning services because they are very professional and good price comparing to their items and quality

Mohamed Ali

Great services received, having 2 kids and 2 kittens messing around my carpets I had to call for someone to help, Sheen has provided an excellent and a very fast service, it's just like getting new carpets 🙂

Humam Hamze

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Simply put, our goal at Sheen is to obtain 100% satisfaction in our service. No fine print. No asterisks. No worries.

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Over

60,000+ cleans

Please clear the mat area of any items that could obstruct service. The carpet cleaner will only move chairs and tables—sofas and other heavy furniture will not be moved.

100%

Satisfaction

A money-back guarantee, also known as a satisfaction guarantee, is a promise that a buyer will receive a full refund if they are not satisfied with a product or service.

Eco-Friendly

Cleaning Products

Because indoor pollution rates are typically higher than outdoor pollution rates, we take dust removal seriously.

Cost

Effective

Precision cleaning is essential across such a wide range of modern industries that its importance cannot be overstated.

Over

60,000+ cleans

Please clear the mat area of any items that could obstruct service. The carpet cleaner will only move chairs and tables—sofas and other heavy furniture will not be moved.

100%

Satisfaction

A money-back guarantee, also known as a satisfaction guarantee, is a promise that a buyer will receive a full refund if they are not satisfied with a product or service.

Eco-Friendly

Cleaning Products

Because indoor pollution rates are typically higher than outdoor pollution rates, we take dust removal seriously.

Cost

Effective

Precision cleaning is essential across such a wide range of modern industries that its importance cannot be overstated.